Understand your employment dispute in minutes, not weeks.

    Get a fast, legally grounded assessment so you can resolve simple disputes yourself and escalate the serious ones with confidence.

    Employment Relations Act 2000 • NZ case law

    The employment dispute challenge

    “The operational distraction of un-triaged cases represents a significant overhead and weight on manager and HR team time.”

    - HR Manager from a large NZ business

    When a dispute lands on your desk, you need to decide two things fast: how strong is this case, and is it something you can resolve yourself, or does it need a lawyer? Make the wrong call or miss a technicality, and a minor issue can turn into a claim that costs thousands.

    “The thresholds in the ERA are ambiguous and rely on judgment calls. This presents a significant risk for smaller firms who 'don't know what they don't know', and can be particularly dangerous if they're dealing with serious misconduct issues, as it can backfire if they haven't followed a proper process.”

    If you're handling more than one of these a year, that pressure compounds. Research bottlenecks eat hours you don't have, and without a consistent benchmark, settlement decisions end up being made on gut feel.

    Reso gives you a fast, legally grounded assessment of each case. The straightforward ones you can settle yourself, and the serious ones reach your lawyer already organised. Across a whole caseload, triage takes a fraction of the time, so you and the team can get back to the work that matters.

    And when both sides want to find common ground, each can submit their side independently and receive one shared assessment, before positions harden.

    Built for employment disputes

    Employment Relations Act focus

    Personal grievances and employment relationship problems

    Reso assesses claims under the Employment Relations Act 2000, including unjustified dismissal, unjustified disadvantage, discrimination and harassment, along with pay claims under the Holidays Act 2003 and the Wages Protection Act 1983.

    Personal grievances

    Dismissal and disadvantage claims

    When a staff member says they were unfairly dismissed or disadvantaged, or raises discrimination or harassment, Reso shows how strong the claim is and where your process may have fallen short.

    Wage disputes

    Pay and entitlements

    Disagreements over unpaid wages, holiday pay, redundancy and other entitlements usually turn on the detail. Reso sets out what the law requires, so you can see where you stand.

    Workplace issues

    Performance and disciplinary issues

    Disputes about performance management, disciplinary procedures and workplace policies often come down to whether a fair process was followed. Reso shows you where yours stands.

    How Reso works

    1

    Tell Reso what happened

    Describe the dispute in your own words and upload the documents you have. You don't need legal language, and you can do it on your own or invite the other party into a shared assessment.

    2

    Reso checks the law

    Your situation is assessed against New Zealand legislation and case law selected by lawyers, and every point cites the decisions it relies on.

    3

    Decide what to do

    Your report shows where you stand, the likely outcomes and the options for settling. If settlement isn't possible, Reso prepares a Referral Package to take to a lawyer, mediator or formal proceedings.

    Employment disputes FAQ

    Common questions about using Reso for employment disputes.

    Understand where you stand, before you decide what to do.

    Start an assessment of your own matter, or book a demo to see how Reso works across a team.

    Reso provides AI-assisted analysis and is not legal advice or a substitute for a lawyer, mediator or formal dispute resolution. Review any output before relying on it.